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Trust & compliance

Responsible Disclosure

How security researchers can report potential vulnerabilities in FNI Solutions services safely and in good faith.

Last updated: 8 July 2026

On this page

  • Scope
  • How to report
  • What we ask from researchers
  • What we commit to
  • Out of scope
  • Safe testing

Scope

This policy applies to security vulnerabilities affecting https://www.fni-solutions.be and related FNI SRL-operated services, unless a specific service policy states otherwise.

How to report

Send reports to security@fni-solutions.be. If unavailable, use contact@fni-solutions.be with subject line "Security disclosure".

Please provide sufficient detail for us to reproduce and assess the issue.

  • Affected URL, system, or component
  • Steps to reproduce
  • Impact assessment
  • Proof-of-concept if available (non-destructive)
  • Your contact details for follow-up

What we ask from researchers

Act in good faith, avoid privacy violations, and give us reasonable time to investigate and remediate before any public disclosure.

  • Do not access, modify, delete, or exfiltrate data
  • No denial-of-service attacks
  • No spam or social engineering
  • No physical attacks
  • No persistence on systems
  • No public disclosure before coordination

What we commit to

We will acknowledge reports within a reasonable time, investigate in good faith, and aim to avoid legal action against good-faith reports that respect this policy.

Out of scope

The following are generally out of scope unless they demonstrate a clear, exploitable security impact on FNI SRL systems:

  • Missing security headers without demonstrated exploit
  • Rate limiting on non-sensitive endpoints
  • Social engineering of staff or customers
  • Physical security issues unrelated to our digital services
  • Issues in third-party services outside FNI SRL control

Safe testing

Use non-destructive testing only. Do not degrade service availability or compromise user data.

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